When printing on both sides of the card, the SMART printer will not flip the card.
1. SMART-51D, 50D, 31D & 30D are made by attaching a flipper onto a SMART Printer, so you have to keep the
flipper horizontal with the printer. When an error occurs while a card is being moved to or from a flipper,
you can adjust the flipper position automatically using "Auto Rotator Set" in the CardPrinterSetup program
(refer to the SMART Printer User Manual).
The SMART printer will not move or accept card.
1. Check the card thickness control lever and adjust it to the current card's thickness. 2. Check the contaminated state of the Hopper Roller and clean it. When the Hopper Roller is contaminated, the SMART Printer may be unable to move ...
The SMART printer only feeds cards but doesn't print.
1. If you use an non IDP certified adapter, the SMART Printer may move a card correctly but the printing or the encoding functions may have some problems. You must use our certificated adapter.
The SMART printer doesn't print.
1. Check the connected state of the USB cable to the USB port on the backside of the SMART Printer. 2. Check the connected state of the USB cable to the USB port of your PC. 3. Check the operating state of the SMART Printer driver in the Devices ...
Error occurs while operating a flipper -. Remove a card after opening a flipper cover -. Check the card size
Error occurs while printing -. Check a card is jammed -. Check usage of a genuine ribbon and cards -. Check the rollers and cards, and clean them if they are polluted