What is a Ribbon Seek Error
This Error is triggered if the printer can’t find the correct ribbon panel in printing or booting up
-. Check the operating state of the Ribbon Motor
-. Check the operating state of the ribbon encoder sensor and gears
-. Check and clean the Color In/Out Sensor
-. Check the operating state of the color in/out Sensor
If you continue to receive a Ribbon Seek Error, please contact IDP Support. This is a known error and IDP has a fix
'Ribbon Search Error' is diplayed on the LCD
1. Check the ribbon balance using the left LED button on the front panel of the SMART Printer. ※ We supply extra panels on our ribbon to prepare for snapping or skipping. Even if unused panels remain on the ribbon core, when the ribbon balance ...
'Ribbon Not Found' is displayed on the LCD panel.
1. Check to make sure that the ribbon is installed in the ribbon cartridge correctly. Please refer to "SMART Printer User Manual, Ribbon Box and Quick Guide" for instructions oh how to install the ribbon. 2. After you install a ...
The SMART ribbon has snapped
1. You can reconnect snapped ribbons together by using a piece of tape. 2. The reasons for a snapped ribbon are below. - Check the size and the surface condition of the cards you are using. If you use a defective card, the ribbon may snap or ...
Error occurs while printing -. Check a card is jammed -. Check usage of a genuine ribbon and cards -. Check the rollers and cards, and clean them if they are polluted
All ribbons are used -. Install the new ribbon after purchasing it in the place of purchase