'Ribbon Search Error' is diplayed on the LCD

'Ribbon Search Error' is diplayed on the LCD


1. Check the ribbon balance using the left LED button on the front panel of the SMART Printer.

 

※ We supply extra panels on our ribbon to prepare for snapping or skipping. Even if unused panels remain 

    on the ribbon core, when the ribbon balance which is shown by the SMART Printer is '0', you must replace 

    the used ribbon with a new ribbon.

 

2. Check to make sure the ribbon is installed into the ribbon cartridge correctly. Please refer to SMART Printer User Manual, 

    the Ribbon Box and the Quick Guide in the SMART Printer Box for ribbon installation procedure.

 

3. If the ribbon has snapped, you can connect snapped ribbons together by using a piece of tape to connect the

    ribbon again.

 

4. Check the condition of the Color In / Out Sensor as that may also be the reason for 'Ribbon Search Error' 

    If the Color In / Out Sensors are contaminated, you must clean it using soft cloth or an alcoholic cotton swab as the                following pictures show.

 

        abb9f6d4a0553be9f5c71a67ba73edc3_1491975517_5169.png        abb9f6d4a0553be9f5c71a67ba73edc3_1491975517_5961.png 

                                                         Color In / Out Sensor




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