'Ribbon Not Found' is displayed on the LCD panel.

'Ribbon Not Found' is displayed on the LCD panel.

1. Check to make sure that the ribbon is installed in the ribbon cartridge correctly. Please refer to "SMART Printer User                    Manual, Ribbon Box and Quick Guide" for instructions oh how to install the ribbon.


2. After you install a new ribbon, if the SMART Printer recognizes the new ribbon, the RF Tag on the used 

     ribbon may be broken. In this case, please contact your local supplier that you purchase IDP products 

     and consumables from.


3. You must use the certificated IDP ribbon or the SMART Printer will not recognize the ribbon. If you are using another              ribbon, a non IDP certified ribbon, in the SMART Printer that may be the reason you are experiencing error messages.

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